Clouded Consulting

Effective Date: October 23, 2025 | Last Updated: October 23, 2025

Welcome to Clouded Consulting LLC (“Company”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://clouded.consulting or use our services. This Policy is intended to comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR, and U.S. state laws such as the CCPA/CPRA where applicable.

1. Information We Collect

We may collect and process the following types of personal information:

A. Information You Provide to Us

• Name, email address, phone number, and company details.
• Billing and payment information.
• Any other information you choose to provide through forms, email, or chat.

B. Information Collected Automatically

• IP address, browser type, and operating system.
• Device identifiers and geolocation (if enabled).
• Website usage data such as pages visited, time spent, and referring URLs.
• Cookies and similar tracking technologies (see section on Cookies).

C. Information from Third Parties

• Business partners, service providers, and analytics providers.
• Publicly available sources such as LinkedIn or company websites.

2. How We Use Your Information

We process personal data for purposes including but not limited to:

• Providing, operating, and improving our services.
• Processing payments and managing accounts.
• Communicating with you about your inquiries or our services.
• Sending administrative information, updates, or marketing communications (with consent where required).
• Complying with legal obligations and preventing fraud or misuse.

Legal Bases for Processing (EEA/UK users): We rely on one or more of the following bases where applicable: your consent; performance of a contract; compliance with legal obligations; or our legitimate business interests (for example, improving services and marketing).

3. Sharing Your Information

We may share personal data with:

• Service Providers who assist in operations (e.g., hosting, billing, analytics).
• Business Partners or affiliates involved in delivering our services.
• Legal Authorities when required by law or to protect our rights.

We do not sell or rent personal data.

If data is transferred outside your country (for example, from the EU/UK to the U.S.), we ensure adequate protection through tools such as Standard Contractual Clauses (SCCs) or other appropriate safeguards under applicable law.

4. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal or accounting requirements, or resolve disputes. When data is no longer needed it will be securely deleted or anonymized.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze usage patterns, and deliver personalized content. You can manage or disable cookies in your browser settings. For more information, please see our Cookie Policy.

6. Your Data Protection Rights

A. EU/UK (GDPR) Rights

• Access your personal data.
• Correct or update inaccurate data.
• Request erasure (“right to be forgotten”).
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact us at privacy@clouded.consulting. We will respond within the time limits required by law.

B. U.S. (CCPA/CPRA) Rights

If you are a California resident, you may:

• Request access to the personal data we hold about you.
• Request deletion of your data.
• Opt out of the “sale” or “sharing” of data (we do not sell data).

Submit requests via privacy@clouded.consulting or by mail at the address below.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure storage. However, no online transmission is 100% secure. You use our website and services at your own risk.

8. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from minors. If we become aware that a child’s data has been collected, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date above indicates the most recent revision. Continued use of our website after changes means you accept the updated policy.

10. Contact Us